Customer and problem

Define the first customer group clearly enough that you can recognise them, reach them and understand their buying context. Clarify the problem, urgency, current alternative and economic or operational consequence of doing nothing.

Value proposition

Explain why the customer should change behaviour. The value proposition should connect the product's capabilities to an outcome the buyer cares about, not simply restate product features.

Beachhead market

Choose where to win first. Market size matters, but early execution usually improves when the company focuses on a segment with stronger pain, better access, shorter learning cycles or a clearer path to proof.

Business model and pricing

Decide who pays, what the unit of value is, how pricing is structured and what assumptions drive margin. Early pricing can change, but it still needs a reasoned starting point.

Route to market

Define how the company reaches buyers: founder-led sales, direct sales, digital acquisition, partnerships, channel distribution, marketplaces or a combination. The route should fit deal size, buying complexity and customer behaviour.

Evidence plan

List the commercial assumptions that could invalidate the plan and decide how each will be tested. Good commercialisation work reduces uncertainty before the company scales fixed cost or acquisition spend.

Milestones and metrics

Set near-term milestones that show progress towards repeatability: conversion, paid pilots, sales cycle, retention, average contract value, pipeline quality, unit economics or other stage-appropriate measures.

Working through this in your own business?

Talk to us